Shipping policy

Thank you for shopping with ONRAA. Below you’ll find information about how orders are processed and shipped.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been processed, you will receive a confirmation email with tracking information when your order ships

Shipping Rates & Delivery Times

U.S. Shipping 

• Flat-rate shipping: $6.95
• Free U.S. shipping on orders over $100

Estimated delivery time: 3–7 business days after processing.

Delivery times may vary based on location, carrier delays, or high-volume periods.

International Shipping

• International shipping may be available to select countries.
• Shipping rates and delivery times are calculated at checkout.

Customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Tracking

• Once your order ships, you will receive an email with a tracking number.
• Please allow up to 24 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

• ONRAA is not responsible for lost or stolen packages once an order has been marked as delivered by the carrier.
• If your package appears delayed or lost, please contact the carrier directly using your tracking number. If you need additional assistance, feel free to contact us.

Incorrect Shipping Information

• Please ensure all shipping details are correct at checkout.
• ONRAA is not responsible for orders delayed or lost due to incorrect or incomplete shipping information. 

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Contact Us

 If you have any questions regarding shipping, please contact us at info@onraa.co

 We aim to respond within 24–48 business hours.